Here’s what how to get ready for your prenatal lactation consultation:

Insurance and Self Pay

It’s More Than Milk has partnered with The Lactation Network to provide in-person lactation services to families with some Aetna PPO, Anthem PPO, BlueCross BlueShield PPO, Curative, MultiPlan, and UMR/United Healthcare PPO.

For families with Cigna, we work with Wildflower Health. Self pay rates available for those with other plans and providers. We do not work with TriCare, Oscar, or Medicaid. Learn more here.

Pre-Visit Intake Forms & Paperwork

All visits include online forms to complete prior to your visit. If this is your first visit, you will receive an email to complete a comprehensive health history and consent forms. Follow up visits receive a shorter health update form. It is crucial to fill these out prior to the visit so we have a clear idea of what is going on with parent and baby. This way, you and your IBCLC are able to focus on your concerns during the visit.

Equipment

For clinic visits, please bring any equipment you plan to use for infant feeding. This includes breast pumps, nipple shields, bottles, and pacifiers. For items such as an at-breast supplementer, bottles, lactation supplements, nursing pillow, etc., you can take a photo or note the brand and model of these items instead. You are encouraged to also bring your breast pumps if you have questions on using it.

For telehealth/virtual visits, please keep any equipment you currently use for infant feeding close by. This includes: nipple shields, nursing pillows or other pillows, at-breast supplementer, formula, expressed milk, syringes, cups, and bottles.

Questions

It can be very helpful to keep a list of questions/concerns you want to go over during our time together. Some families find it convenient to keep a running Note in their phone that they share with their partner/support person.

Support People

You are welcome to bring a partner or one support person with you to clinic visits. If a sibling must accompany you to the visit, please bring a quiet activity and snack for them. You can have a partner or one support person present with you at telehealth/virtual visits.

Visit Notes

While you or your support person are welcome to take notes, we will type up visit notes after the visit. A care plan will be sent to you. If other care providers need to be notified, this will be discussed with you at the visit. Lactation super bills with ICD-10 codes will be emailed to you. All notes, faxes, and super bills will be delivered within 24 hours of our visit, but often sooner.

Additional support

All in-person visits include 2 (two) weeks of support by email or text about your current feeding plan. If issues continue or new issues arise beyond that time, an additional in-person visit will be required. We typically check messages throughout the day on weekdays, and once per day on weekends. We generally reply based on the order they are received, although we may prioritize more time sensitive messages. Urgent clinical concerns should be reported to and addressed by your or your baby’s medical provider.