Step 1: Verify Your Insurance Provider
Cigna:
We are partnered with Wildflower Health (WH) to provide in-network lactation services for families with Cigna health insurance.
Family will be approved for six (6) visits, which include prenatal visits, virtual visits, and in-person visits.
A $125 travel fee applies per home visit. The travel fee is not covered or reimbursable by insurance, it is the family’s responsibility.
A one-time supply fee of $25 applies to each in-office initial postpartum visit.
Pre-approval must be obtained online prior to our visit. You will receive an email confirming or denying your insurance provider’s participation with Wildflower Health. A credit card is require to schedule all lactation visits.
Step 1: Verify Your Insurance Provider
Aetna PPO, Anthem PPO, BlueCross BlueShield PPO, Curative, MultiPlan PPO, UnitedHealthcare/UMR PPO
We are partnered with The Lactation Network (TLN) to provide lactation services for families with most Aetna PPO, Anthem PPO, BlueCross BlueShield PPO, Curative, MultiPlan PPO, and UnitedHealthcare/UMR PPO insurance coverage plans.
TLN-participating insurances can be used for office visits only. All home visits for those insurance providers are self pay only.
Pre-approval must be obtained online prior to your visit. You will receive an email confirmation of your submission and a separate email confirming or denying your insurance provider’s participation with TLN. If your visit is in less than 48 hours, please mark your request as Emergent so it is prioritized. A credit card on file is required to schedule all lactation visits.
A one-time supply fee of $25 applies to your in-office initial postpartum visit.
Changes to consult limits have recently been put in place for TLN coverage. Confirmation of coverage emails should include details for the number of visits your plan allows. TLN does not cover virtual or telehealth visits for Aetna or United families, though your individual plan may.
While the majority of TLN patients do not have any out-of-pocket costs for covered preventative lactation visits, some insurance plans may apply standard cost-sharing such as copays, deductibles, or coinsurance.
Any patient responsibility is determined by you or your baby’s specific health plan. If your insurer processes a balance after your visit, TLN will notify you of the balance after the claim is processed. You are encouraged to review your plan benefits if you have questions about your potential cost-sharing obligations for lactation services.
All Other Providers:
If your insurance plan is not in network with The Lactation Network or Wildflower Health, we offer self pay rates and can provide you with a lactation super bill for insurance reimbursement.
A credit card is required to schedule all lactation visits.
A one-time supply fee of $25 applies to your in-office initial postpartum visit.
TLN and WH can only be used for private prenatal and postpartum lactation visits.
We do not work with TriCare, Oscar, or Medicaid at this time.
2. Schedule your visit
If you are waiting for a response from The Lactation Network or Wildflower Health, you can schedule your office visit or virtual visit using the link below.
Home visits cannot be scheduled online at this time, as their availability is extremely limited and a travel fee may apply. If you have any questions, please text 817-203-4881.
3. Complete forms
For prenatal and initial postpartum lactation visits: please complete your health information forms and consents prior to our visit. While this form takes some time to finish, it is beneficial for your IBCLC to review your history and be fully prepared for the visit.
Follow up visits must complete a shorter 24-hour form. This form allows us to see what has changed for you and your baby since the last visit.
Completing the forms ahead of your visit will allow your IBCLC to focus on your concerns for the duration of the visit, rather than waiting for the forms to be completed.
The forms must be completed before we can proceed with the appointment. Learn more about preparing for your visit.
Please let us know if you do not receive the forms or have any questions.
4. Cancellation and Rescheduling Policies
Clients must reach out to It’s More Than Milk by email (hello@itsmorethanmik.com) or by text (817-203-4881) to reschedule or cancel appointments. This applies to all clients.
Cancellations made less than 24 hours before the scheduled appointment will be subject to a fee of 50% of the self pay price, to the credit card on file. This applies to all clients.
Rescheduling an appointment less than 24 hours before the scheduled appointment will be subject to a fee of $100, to the credit card on file. Rescheduling is handled on a case-by-case basis, and exceptions are made in some situations. This applies to all clients.
Clients more than 15 minutes late to in-person visits and more than 10 minutes late to virtual visits will have a shortened lactation consulting session. Alternatively, the visit may be rescheduled with a fee to a date and time convenient for It’s More Than Milk Lactation Services. This applies to all clients.
All no call, no show visits (both virtual and in-person) will be charged the full self pay rate to the credit card on file. This applies to all clients.
Please read over our Health Guidelines in the event of an illness.
Book Your Appointment
Schedule your office and virtual visit below.