While we are not directly in network with any providers, we are partnered with third parties to provide lactation services.

• We partner with The Lactation Network (TLN) to provide in-person lactation services to families with most Blue Cross Blue Shield, Anthem, Aetna, United Healthcare, Curative, and Multiplan insurance coverage plans.

• For families with Cigna, we work with Wildflower Health (WH). Virtual and in-person visits are covered.

• Please note that we do not work with Oscar or Medicaid at this time.

If you are not approved or have a different insurance plan, you will self pay.

• You can be provided with an itemized receipt (often called a “super bill”), containing the info your insurance provider needs to reimburse you. Please submit this to your provider along with any specific forms they may have on their website.

• It can be helpful to call member services and ask about the process for submitting for out-of-network reimbursement, as every insurer does it a little differently.

• Please note that It’s More Than Milk does not submit this information for you. The responsibility for insurance reimbursement is yours.

The best way to get the answer is to call the member services number on the back of your insurance ID card. Ask if they will reimburse you for lactation support by an out-of-network provider. 

By law, insurers are required to cover “breastfeeding support, supplies and counseling” for every birth with no co-pay or deductible. This is a part of the Affordable Care Act. Sometimes getting reimbursed by insurance requires frequent contact follow ups to remind providers of their responsibility per ACA.

It’s More Than Milk can accept cash, credit cards, or your FSA/HSA cards. An invoice can be sent prior to your visit.
Payments are due at time of service, unless discussed ahead of time. Bartering for services is an option in some circumstances.

• Cancellations made less than 24 hours before the scheduled appointment will be subject to a fee of 50% of the self pay price, to the credit card on file. This applies to all clients.

• Rescheduling an appointment less than 24 hours before the scheduled appointment will be subject to a fee of $100, to the credit card on file. Rescheduling is handled on a case-by-case basis. This applies to all clients. 

• Clients more than 15 minutes late to in-person visits and more than 10 minutes late to virtual visits will have a shortened lactation consulting session. This applies to all clients. 

  1. The visit may be rescheduled with a fee to a date and time convenient for It’s More Than Milk.

• No call, no show in-person visits and virtual visits will be charged the full self pay visit fee to the credit card on file. This applies to all clients.

Integrative lactation care is a holistic and collaborative approach to infant feeding support that considers the client’s entire well-being, including physical, environmental, and lifestyle factors. Read more about integrative lactation care.

It’s More Than Milk prides itself on mentoring aspiring IBCLCs through internship. Please note lactation interns attend and participate in our visits, under the supervision of an IBCLC. If you are not comfortable with their presence or supervised participation, please let us know by replying to your visit confirmation email.

We believe that lactation is not all or nothing.

There’s a lot of in between that gets overlooked when coming up with a long term, sustainable care plan. We pride ourselves on focusing on not only the couplet, but parent and baby individually. A parent’s mental health and level of overwhelm is factored into our interactions and care plans, all to help you reach your goals.

At IMTM, we believe in promoting, supporting, and protecting breastfeeding, AND that informed and supported is best.

Each family’s experience is unique, but it is common for parents to need 3-6 visits within the first year of life. We will be able to recommend the best course of action for you after our initial visit is complete.

A good place to start would be to verify your insurance through The Lactation Network or Wildflower Health. This will allow us to see if your insurance will cover your visits with It’s More Than Milk. Learn more here.

If you are not approved, you can pay out of pocket. You will be provided with an itemized receipt (often called a “super bill”), containing the info your insurance provider needs to reimburse you. We can also accept HSA or FSA cards.

Once that has been figured out, you can schedule your in office or virtual visit online, or reach out to us with any questions.

Our clients can reach out with a question, and all lactation visits include two weeks of phone, text, and email support.

We can’t give you individualized lactation advice or care without signed consent forms and your health history. We are IBCLCs, but we are not your IBCLCs.

IMTM is made up of a team of International Board Certified Lactation Consultants (IBCLC). While we each have certain areas of expertise, all of our IBCLCs believe that informed, empowered, and supported is best. You will receive kind and knowledgeable care from our IBCLC team.

All of our IBCLCs are credentialed to accept many insurance plans through The Lactation Network and Wildflower Health. Self pay services are also available for those not covered through TLN or WH.

We understand that lactation issues are often time sensitive. Virtual visits and office visits are typically available quickly. Home visits are extremely limited and reserved for infants under four weeks.

Exceptions to this may be if we are ill and have to reschedule several days worth of appointments. We will always be up front with you about our availability, and you can always check our scheduling page to book your own visit.

If there is a longer than normal wait, you will be provided with the information of other IBCLCs who may be able to support you sooner.

A lactation consultation often takes 1-1.5 hours. It can be helpful to bring your baby hungry so an entire feeding can be observed by our team. Babies are weighed before and after feeding at in-person visits to assess milk intake and feeding behavior.

Read more about preparing for a visit and what to expect at a visit.

Home visits are extremely limited, and have a longer wait than office visits. Due to availability, home visits are for families with newborns 4 weeks and under only.

There may be a travel fee that is not covered by insurance. Learn more about our service area and travel fees here.

Yes, we do. We use a HIPAA-compliant application for virtual consults. This means the virtual consult will be safe and protected. We have worked with families from all over the US and internationally through virtual consultations. Learn more about virtual visits.

Virtual and office visits can be self scheduled 24/7.

A credit card is required to schedule all visits, regardless of insurance coverage. The card will be used in the event of a no show or cancellation outside our policy. A different method of payment can be used the day of our visit.

If you are a current client, you are welcome to reach out to us. All in-person lactation visits include two (2) weeks of support by text or email. If it has been more than two (2) weeks since your last visit, you and your baby would likely benefit from a full lactation visit.

Virtual visits include one (1) week of support by text or email. Additional visits are recommended if issues persist after one (1) week, and may include switching to an in-person visit.

We offer a private 1:1 prenatal consultations. These visits allow parents to learn what to expect after birth and can be tailored to a specific situation. Prenatal visits are recommended for all parents wanting to make milk for their baby.

At this time, we only offer 1:1 private prenatal classes and sessions. These are typically covered by insurance.

Yes, we offer Cuddle and Flow Prenatal Lactation Consultation online in a private setting. The curriculum is created by our IBCLC and owner, Sunayana Weber.