Here’s what how to get ready for your prenatal lactation consultation
Insurance and Self Pay
It’s More Than Milk has partnered with The Lactation Network to provide lactation services to families with some Aetna, United Healthcare, PNOA, and MultiPlan insurance coverage plans. For families with Cigna, we work with Wildflower Health. Self pay rates available for those with other plans and providers. A travel fee may apply to home visits regardless of coverage. We do not work with BlueCross BlueShield, or Medicaid at this time. Learn more here.
Pre-Visit Intake Forms & Paperwork
If this is our first visit, you will receive an email to complete health history and consent forms in the next 24 hours from our charting software. It is crucial to fill these out prior to the visit so we have a clear idea of what is going on with parent and baby. Look for an email from It’s More Than Milk, as sometimes it can be flagged as Spam. If you have not received a link to create a patient portal account and access your forms 24 hours prior to our visit, please contact us.
Equipment
For clinic visits, please bring any equipment you plan to use for infant feeding. This includes breast pumps, nipple shields, bottles, and pacifiers. For items such as at-breast supplementers, bottles, lactation supplements, nursing pillow, etc., you can take a photo or note the brand and model of these items instead.
For telehealth/virtual visits, please keep any equipment you currently use for infant feeding close by. This includes: nipple shields, nursing pillows or other pillows, at-breast supplementer, formula, expressed milk, syringes, cups, and bottles. You are encouraged to also bring your breast pump for flange fittings and to ensure you’re using it as efficiently as possible
Questions
It can be very helpful to keep a list of questions/concerns you want to go over during our time together. Some families find it convenient to keep a running Note in their phone that they share with their partner/support person.
Support People
You are welcome to bring a partner or one support person with you to clinic visits. If a sibling must accompany you to the visit, please bring a quiet activity and snack for them. You can have a partner or one support person present with you at telehealth/virtual visits.
Visit Notes
While you or your support person is welcome to take notes, we will type up our visit notes after the visit. A copy will be available for you in your parent portal and sent to your baby’s pediatrician or healthcare provider. If other care providers need to be notified, this will be discussed with you at the visit. Lactation super bills with ICD-10 codes will be emailed to you. All notes, faxes, and super bills will be delivered within 24 hours of our visit, but often sooner.
Additional support
All in-person visits include 2 (two) weeks of support by email or text about your current feeding plan. If issues continue or new issues arise beyond that time, an additional in-person visit will be required. We typically check messages throughout the day on weekdays, and once per day on weekends. We generally reply based on the order they are received, although we may prioritize more time sensitive messages. Urgent clinical concerns should be reported to and addressed by your or your baby’s medical provider.